Warranty
Warranty
Crafted with care. Backed with confidence.
1-Year Limited Warranty
Every BIJOLINA piece is backed by our comprehensive quality guarantee.
What Is Covered
Stone Settings
Loose or missing stones due to manufacturing defects in prong or bezel settings.
Clasps & Closures
Broken or faulty clasps, lobster claws, and closure mechanisms under normal use.
Finish & Plating
Abnormal tarnishing or plating degradation beyond what is expected with normal wear.
Structural Integrity
Breakage of bands, chains, or structural components due to manufacturing flaws.
Not Covered by Warranty
- Normal wear and tear, including minor scratches
- Damage from accidents, misuse, or improper storage
- Damage caused by unauthorized repairs or modifications
- Exposure to chemicals, chlorine, or harsh cleaning agents
- Loss or theft of jewelry
- Items purchased from unauthorized resellers
How to File a Warranty Claim
2
Assessment
Our team reviews your claim and responds within 48 hours with next steps.
3
Resolution
Approved claims receive a free repair, replacement, or store credit at our discretion.